Terms of use

Last updated: 28 June 2026 · Draft pending legal review

1. What Klartext is

Klartext helps you understand official German letters and keep track of the dates they name. It reads a letter you upload and shows you, in plain language, what the letter says, the deadlines it states (with the exact quoted wording), and where to get qualified advice. By using Klartext you agree to these terms and to our privacy policy.

2. Information, not legal or tax advice

Klartext provides information about what a letter says. It does not give individual legal or tax advice and does not assess your specific case (RDG/StBerG). Any deadline it surfaces is a proposal you should verify against the letter itself and, where it matters, with a qualified Rechtsanwalt, Steuerberater, or an appropriate advice body. Do not rely on Klartext as your sole basis for a decision that affects your rights, money, or status.

3. Early access / beta

Klartext is in early access. Features may change, break, or be withdrawn, and the AI interpretation can be incomplete or wrong. We are grateful for your feedback while we improve it — but please treat results with appropriate care (see §2).

4. Your account & acceptable use

• You are responsible for keeping your login secure and for activity under your account.
• Upload only letters you are entitled to upload, and only what you need explained.
• Do not misuse the service: no unlawful content, no attempts to break, overload, scrape, or probe the service or other users’ data, and no automated bulk use.
• We may suspend or close an account that abuses the service or these terms.

5. No warranty

The service is provided “as is” and “as available”, without warranty of any kind to the extent permitted by law, including as to accuracy, completeness, or fitness for a particular purpose. We do not warrant that the interpretation of any letter is correct or that the service will be uninterrupted or error-free.

6. Liability

To the extent permitted by law, our liability is limited. We remain liable without limitation for intent and gross negligence, and for injury to life, body, or health, and under mandatory statutory provisions (e.g. the Produkthaftungsgesetz). For slight negligence we are liable only for breach of an essential contractual obligation, and then only for the foreseeable, typical damage. Nothing in these terms excludes liability that cannot be excluded by law.

7. Your data

How we handle your data — including that letter content is sent to our AI provider to interpret it — is described in our privacy policy, data-flow page, and subprocessors page. You can export or delete your data at any time from Settings.

8. Changes & ending use

You can stop using Klartext and delete your account at any time. We may update these terms; material changes are dated above and, where required, re-acknowledged on your next sign-in.

9. Governing law

German law applies, to the extent permitted by mandatory consumer-protection rules of your country of residence. The operator and contact details are in our Impressum.

Before the public launch (and before any paid plans) these terms — including a full AGB and, for paid plans, a Widerrufsbelehrung — are reviewed and finalised with legal counsel.